What we do
The best of both worlds, where care and caring come together
At Belle Vue Court our approach to care for older and working-age adults is innovative, purposeful, and current.
We create a happy community at our home by focusing on what our ladies and gentlemen can do and provide caring support to enable them to live meaningful lives and make joyful memories.
Our knowledgeable team care for individuals with dementia, mental health issues, complex needs with behaviours that may challenge, and physical needs. As part of the Towerview Care Group, we have an excellent reputation for providing high quality care in a warm and inviting environment.
Who we support
Our residential nursing home devotes itself to providing exceptional care for older and working-aged adults living with complex care needs, which includes (but is not limited to) physical/sensory disabilities as well as behaviours that challenge.
Conditions where these requirements may surface, include:
- Dementia, with associated complex health and personal care needs
- Mental health conditions including bipolar disorder and schizophrenia
- Neurodegenerative conditions, including Korsakoff’s Syndrome, Lewy-body, developmental disabilities or brain injury
- Psychological conditions including anxiety, depression, confusion, memory loss and hallucinations that may cause troubling behaviours
How we will support you
Our home is person-centred, meaning we treat everyone with respect, compassion and as an individual.
Prior to anyone joining us, we compile a detailed, bespoke individual care plan for them. The input and involvement of our ladies and gentlemen, their family and relevant professionals lies at the heart of this plan.
Personal routines, medication, and personal care needs are logged thoroughly. We also take the time to explore your loved one’s character and personal interests to ensure they are satisfied and carefree at Belle Vue Court.
We appreciate the importance of getting these details correct from the outset, so the transition into life in our home is an easy one.
Our multidisciplinary team ensure the finest care possible for our ladies and gentlemen, and consists of Registered Manager, Matron, Nurses, Senior Carers, and an extensive support function team. We also employ in house professionals such as physiotherapists, nutritionists, speech and language therapists, behavioural specialists, occupational therapists and psychologists.
We also have excellent links with our community psychiatrist, community mental health team, Nottingham care liaison team, local GP service, and falls nurse for any external health needs.
Life stories are of the upmost importance to help us deliver the best person-centred care, especially for those living with dementia. It is our aim to get to know the individual background of every lady or gentleman we look after: their background, past, achievements, and meaningful milestones in their life.
Everyone has likes, dislikes, interests, family and history, all of which we want to learn and understand to provide the best care we can for our ladies and gentlemen. The team love to listen to people’s life stories and anecdotes, this can be an effective way of having a positive connection with the people they care for.
This work comes withing extremely positive rewards and provides an opportunity to understand the root of certain behaviours. Our psychologist works closely with our ladies and gentlemen, their families, and other professionals to explore ways of maintaining relationships and communication when dealing with challenging or aggressive behaviour. Understanding a person’s life story means that we can start conversations or trigger reminiscences, helping them to feel included and valued at Belle Vue Court. This can improve self-esteem and, in some cases, restore identity.
Feedback and suggestions
Openness and respect are at the forefront of everything we do at Belle Vue Court. We encourage and welcome feedback, suggestions, compliments, concerns or complaints from all individuals who live at our home, as well as their families. Every comment and piece of feedback we receive is taken seriously and subsequently used to monitor and improve the quality of our care.
Responsibility for happiness
Ultimately, we are deeply responsible for the happiness of those we care for at Belle Vue Court. We always create an honest and nurturing environment. Our care values include:
Holistic – Our care professionals tend to the whole person and their individual needs. This team includes community psychiatrists, dieticians, physiotherapists, speech and language therapists, fall prevention nurses, reiki practitioners, occupational therapists and reflexologists, as well as a community mental health team, local GPs and partnered community professionals.
Safety – All our staff are DBS checked and follow meticulous health and safety policies and practices, which are regularly monitored to ensure the highest level of safety in our home.
Personability – We encourage all our ladies and gentlemen to make our home their home, and give them the opportunity to decorate their rooms as they wish and display personal belongings. We also create detailed transition plans from home to home, which are developed to suit individuals and their loved ones. Family and friends are welcomed and encouraged to visit their loved ones as often as they can at Belle Vue Court.
Community – Our belief is a thriving community creates the foundation of a happy home. Therefore, we help and encourage our ladies and gentlemen to socialise by sharing mealtimes, take part in events, attend visits to local amenities and relax in each other’s company.
Independence – We focus on developing a person’s skills instead of focusing on their diagnosis. This supports personalised care and ensures independence for our ladies and gentlemen for as long as possible.
Quality – Our Registered Manager and Matron ensure the care we provide is consistent and delivered to the highest of standards. This is made possible by our thorough recruitment and training process. We also accept and act on feedback to help us continuously improve and develop best practices in care.
Dignity – Maintaining the dignity of our ladies and gentlemen throughout all stages of their care is the driving force behind our team. We develop detailed, personalised care plans and arrange quality end-of-life care, involving the individual and their loved ones every step of the way.
Our mission and values
Our mission is to treat all our ladies and gentlemen with dignity, respect and compassion. We strive to improve their lives by consistently delivering the highest quality in person, holistic care.
- To respect and treat you as an individual
- To include you and your loved one in all decision-making surrounding your care
- To listen and act upon your requests
- To meet your cultural, emotional and spiritual needs